Refund policy

At x99runes, we want our customers to be completely satisfied with our services. If for any reason you are unable to connect with us in-game, we will immediately issue a full refund, no questions asked. To request a refund, please contact us here. We will process your refund as soon as possible.

Please note that we reserve the right to refuse a refund request if it is deemed to be fraudulent or if it violates our Terms of Service. If you have any questions about our refund policy, please contact us.